Services crafted for your operations

We are one stop solution for hosting companies, dedicated server owners, including Windows and Linux server owners.

24 / 7 / 365 We Are On

We operate 24 by 7 days a week and always ready to assist any technical concerns of our clients.

Immediate start

We offer cost-effective solution without wasting any minute. If you need any urgent assistance regarding below issues, Ring us Now.

Secure Connections

Being in Server Management Services, we know the importance of encryption facility for your database.

No Prepayment

Though we love every client but this No Payment offer is valid for new client only. This is just to win the trust of our client. Once you find us reliable, you may pay at completion of your tasks.

30 min response time

We assure you that we will respond tickets within 30 min, or maximum 1 hour. However, the actual response time is calculated once we inspect how complex the issue is.

Secure process, NDA

We are fully confident in our services so we do provide guarantee of non-disclosure of your database and information. Yes. We are ready to sign NDA

Our Services

Initial Server Setup

Once you hire us for your server management, we will perform the following steps:

  • Check server configuration and it updated with the most recent release version of Operating System and control panel.
  • Perform initial security audit
  • Firewall Installation
  • Add server to our monitoring system
  • Setup and configuration of server applications which provide different hosting services (IIS/apache/mysql/php/exim/etc)
  • Setup of automated maintenance tasks for day to day ongoing operation

Security Audit

In this plan, we will perform security audit for your servers which includes firewall configuration, security hardening of software packages and external scans. Once this is done, we will submit a report to you with our recommendations

Pro-active Updates

We can implement WSUS in your infrastructure which in result monitor updates, upgrades and patches for most server applications. When server detect an update that needs to be applied, we will notify you, and schedule the appropriate time for implementation.

Monitoring 24x7x365

We use a monitoring system that allows us monitoring server activity. This tool is capable to gather comprehensive information about the status of your machine, and respond in the event of an outage in a timely manner. Below are few key features:

  • Ensure that all servers are up and running
  • Server performance monitoring
  • Disk usage
  • Number of running processes
  • Network accessibility and IP traffic
  • RAM usage

Troubleshooting

Our technicians have expertise to solve all possible problems:

  • Low Disk Space
  • Performance issues
  • Incorrect users activities (spam, greedily processes, etc)
  • Hardware problems
  • Server upstream problems detection (and conversation with DC about)
  • and many other desktop and server level things

Backup

Managing your organization’s data backup isn’t easy. Hack attempts and viruses cause continual trouble or distress for server owners. That is why proper backup and storage of your data has never been as important as it is now. Taking Backup of any vital data protects you in the event that original data is lost or destroyed. Depending on your IT infrastructure, we will provide you with the different kind of backup solutions

  • Built-in OS and Control Panel backups with different options: disk-to-disk, disk-to-ftp, disk-to-cloud etc.
  • 3rd party backup solutions

Recovery

Disaster/hack recovery from backups

What if the worst scenario comes true? Suddenly, all of your servers become unavailable. You contact us and tell us about this nightmare situation. Our team of recovery experts will walk you through the entire recovery process. After the successful recovery, we will provide you with our recommendations on how to improve and reconfigure your servers to achieve full data redundancy and failover protection. Options include:

  • Recover from any backup version
  • Recover an individual file
  • Perform full system recovery

Migration

Disaster/hack recovery from backups

What if the worst scenario comes true? Suddenly, all of your servers become unavailable. You contact us and tell us about this nightmare situation. Our team of recovery experts will walk you through the entire recovery process. After the successful recovery, we will provide you with our recommendations on how to improve and reconfigure your servers to achieve full data redundancy and failover protection. Options include:

  • Recover from any backup version
  • Recover an individual file
  • Perform full system recovery

Server Optimization & Hardening

This service can be either performed on your request or upon our recommendation. We harden your server at all possible levels:

  • Network level optimization
  • Operating system optimization
  • File system level optimization & security
  • and many other related things

3rd Party Software Installation

  • Control panels
  • Web services and applications
  • Database engines
  • Mail
  • Other applications

Technical Support (Level 3)

  • Problems with DNS, Email, other standard services
  • HTML/CGI/PHP/JSP problems
  • Web site setup: httpd.conf, htaccess, file attributes
  • Upload/Download problems
  • Custom addon modules and 3-rd party software
  • Security and passwords (.htaccess, security certificates, etc)
  • and many other related things.

How it works?

  • We agree about the required timeframe and response time
  • We assign dedicated supporters or support team for your needs
  • We install your own helpdesk system for you
  • Your users/customers can submit their support requests (tickets) through the helpdesk system
  • You will be able to contact our technicians by e-mail, instant messengers or SMS
  • You always can track our activities and view statistics through the helpdesk system
  • The price may vary depending on:
    • Timeframe and response time. (For example: 09-19 EST x 5 days OR 24×6 OR 24x7x365, etc)
    • Number of servers
    • Number of users
    • Number of accounts
    • Number of virtual servers
    • Number of served tickets

We've been working with YSD for nearly a year and have found them to be some of the most dedicated and capable server engineers anywhere. They proficiently resolves issues and assist with the necessary proactive activities required by our demanding operation. Not only would I recommend them, we are going to continue using them as long as possible. They have proven themselves and are an important part of our service delivery helping us sustain the high level of care our clients demand.

Shawn Levin
President

Avid Practice